Pursuant to Texas Health and Safety Code §181.105 and House Bill 4224 (89th Regular Session):

You have the right to access your health care records. Requests must be made in writing and discussed with your individual therapist.
You have the right to contact the Texas Behavioral Health Executive Council (BHEC) who oversees all mental health boards if you have any questions or concerns about your therapist. The website, address, and phone number are listed below. If you have a complaint to file regarding your therapist, you must submit the complaint to the Texas Behavioral Health Executive
Council (BHEC) on an approved complaint form which can be downloaded from the website: bhec.texas.gov/how-to-file-a-complaint
Alternatively, you may call or write and request the complaint form be mailed to you:
1801 Congress Ave., Ste. 7.300 Austin, Texas 78701
(512) 305-7700, (800) 821-3205

Pursuant to Florida law, consumers are provided the following information:

Health Care Records: To request a copy of your health care records, contact this practice directly using the contact information provided on this website. Licensing Authority: Florida Department of Health: https://www.floridahealth.gov/licensing-and-regulation/index.html

Consumer Complaints: To file a complaint against a health care practitioner, visit https://www.flhealthcomplaint.gov/

The And Way™Therapy

The And Way Therapy serves individuals and couples in Austin and online across TX & FL.

Under the No Surprises Act, you have the right to receive a Good Faith Estimate of what your services may cost. It shows the list of expected charges for items or services from your provider so that you know what to expect to pay.

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P: (512) 790-4786
E: admin@theandwaytherapy.com

3801 N Capital of Texas Highway
#3311, Austin, TX 78746

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